API referenceTickets
Support tickets
AuthorizationBearer <token>
API key from Settings → API keys
In: header
Path Parameters
storeId*string
Query Parameters
state?string
Default
"active"Value in
- "active"
- "all"
- "open"
- "awaiting_customer"
- "awaiting_merchant"
- "closed"
priority?string
Value in
- "low"
- "normal"
- "high"
- "urgent"
assignedTo?|string
q?string
Length
length <= 200customerId?string
Match
^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$Format
uuidpage?integer
Range
1 <= value <= 9007199254740991Default
1perPage?integer
Range
1 <= value <= 100Default
25Response Body
application/json
application/json
curl -X GET "https://example.com/v1/stores/string/tickets"{ "data": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "number": -9007199254740991, "subject": "string", "state": "open", "priority": "low", "customerId": "87d8e330-2878-4742-a86f-dbbb3bf522ac", "customerEmail": "string", "orderId": "b3e1eced-f2bd-4d8c-9765-fbc9d1d222d5", "assignedTo": "7869c1a9-a680-4086-b6f5-9e78a651f6f2", "messagesCount": -9007199254740991, "lastMessage": { "authorType": "customer", "excerpt": "string" }, "lastMessageAt": "string", "createdAt": "string" } ], "pagination": { "page": -9007199254740991, "perPage": -9007199254740991, "total": -9007199254740991 }, "counts": { "property1": -9007199254740991, "property2": -9007199254740991 }}