API referenceCustomer account
A ticket and its messages
curl -X GET "https://example.com/v1/public/stores/string/account/tickets/string"{ "ticket": { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "number": -9007199254740991, "subject": "string", "state": "open", "priority": "low", "customerId": "87d8e330-2878-4742-a86f-dbbb3bf522ac", "customerEmail": "string", "orderId": "b3e1eced-f2bd-4d8c-9765-fbc9d1d222d5", "assignedTo": "7869c1a9-a680-4086-b6f5-9e78a651f6f2", "messagesCount": -9007199254740991, "lastMessage": { "authorType": "customer", "excerpt": "string" }, "lastMessageAt": "string", "createdAt": "string" }, "messages": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "authorType": "customer", "authorName": "string", "bodyMd": "string", "bodyHtml": "string", "attachments": [ { "fileId": "a1c6a2ab-4b01-4253-b4c9-70e04b3b48fc", "filename": "string", "size": -9007199254740991 } ], "createdAt": "string" } ], "order": { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "number": -9007199254740991, "uniqueId": "string", "paymentStatus": "string", "fulfilmentStatus": "string", "lines": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "kind": "product", "parentLineId": "e3155d04-c7a2-4329-90d3-c2d00f97e087", "name": "string", "variant": "string", "qty": -9007199254740991, "status": "string", "deliveryStatus": "string", "deliveryMessage": "string" } ] }}